Shipping
Processing
Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
Pre-order items follow the production timeline displayed at checkout and will ship according to the estimated batch date provided at purchase.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Delivery
Canada & United States
Estimated delivery: 3–7 business days
International
Estimated delivery: 5–14 business days
Delivery times begin after your parcel has been handed to the shipping carrier.
Shipping cost
Shipping is calculated at checkout based on your delivery address and the carrier you select. Rates are provided via our shipping partners.
Complimentary shipping applies when your order subtotal (after discounts, before shipping) meets:
- $150 USD or more — Canada & United States
- $300 USD or more — all other destinations
Below those thresholds, you will see live carrier options and pricing during checkout.
Standard delivery timeframes still apply after dispatch.
Duties & taxes
International orders may be subject to customs duties, taxes, import fees, or local charges determined by the destination country. These charges are the responsibility of the recipient unless otherwise specified at checkout.
Delays & exceptions
While we work to ship every order on time, delays may occasionally occur due to:
- High order volume
- Carrier backlogs
- Customs processing
- Severe weather conditions
- Public holidays
If your order experiences a significant delay, we will contact you using the email associated with your order.
Lost or delayed parcels
If tracking has not updated for an extended period or your order appears lost in transit, please contact us at anbowear@gmail.com and we will assist with investigating the shipment.